Frequently asked questions

ALL QUESTIONS

Unfortunately, our EOM-200 receipt printers and barcode scanners are not compatible with Square. However, you can use our cash drawer with Square, provided that you connect it to your Square-compatible receipt printer, using the RJ12/11 cable. For a hardware bundle that is compatible with Square, CLICK HERE (must have Square Stand/Register)

This depends on the brand of the receipt printer:
EOM-POS: 27,112,0,127,127
Star: 27,7,11,55,7
Epson 27,112,0,25,250
Please note that some models will have different codes.

Sure. Call 224-366-7671 . Or use the contact page to send us a message. Indicate in the message that you would like someone to call you. We usually will call you the same day.

This can usually be fixed by turning off the footer. Contact us for help.

Turn your thermal paper roll around. Thermal paper is one-sided

2 Year Warranty, Lifetime Tech Support.

Some windows updates cause the driver to be uninstalled. When that happens, simply re-install the driver

Please CLICK HERE for the instructions to fix this issue

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