FAQs
Free returns within 90 days. Click Here for a free return label
Sure. Call 224-366-7671 . Or use the contact page to send us a message. Indicate in the message that you would like someone to call you. We usually will call you the same day.
2 Year Warranty, Lifetime Tech Support.
Shipping is free on every order
Most orders ship same business day, via UPS ground, from our warehouse in New Jersey
Please CLICK HERE for the instructions to fix this issue
This depends on the brand of the receipt printer:
EOM-POS: 27,112,0,127,127
Star: 27,7,11,55,7
Epson 27,112,0,25,250
Please note that some models will have different codes.
Turn your thermal paper roll around. Thermal paper is one-sided
This can usually be fixed by turning off the footer. Contact us for help.
Unfortunately, our EOM-200 receipt printers and barcode scanners are not compatible with Square. However, you can use our cash drawer with Square, provided that you connect it to your Square-compatible receipt printer, using the RJ12/11 cable. For a hardware bundle that is compatible with Square, CLICK HERE (must have Square Stand/Register)